Last Updated: [July 2025]

Duralon Surfaces ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us via contact forms, phone, or text.

1. Information We Collect

We may collect the following personal information:

Full name

Phone number

Email address

Address (optional)

Flooring preferences or project details

We collect this information when you:

Fill out a form on our website

Contact us via phone, email, or SMS

Engage with us through social media or online ads

2. How We Use Your Information

We use your information to:

Respond to your inquiries

Provide estimates and product information

Follow up on orders or consultations

Send appointment reminders or promotional messages (with consent)

Improve our website and customer experience

3. SMS and Email Communication

By submitting your contact information, you consent to receive communications from us, including SMS or email messages. Message and data rates may apply. You can opt out at any time by replying “STOP” to SMS messages or clicking “Unsubscribe” in emails.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers (like payment processors or SMS platforms) only to help us operate our business and serve you.

5. Cookies and Tracking

We use basic cookies and analytics tools to understand how visitors use our website and improve functionality.

6. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or loss.

7. Your Rights

You may request access to, update, or delete your personal information by contacting us at:

[email protected]

2111 S Industrial Park Ave 85282 Suite 104